Let me start by admitting that I care about so many new things these days. Six months ago I was a totally different person who thought only about the world I lived in as Director of ETS. I didn’t think at all about the whole teaching and learning with technology landscape at PSU like I should have. I thought really hard about my little slice of the organization and the things we did on a day to day basis. I knew my peers within my organization had hard jobs, but I didn’t quite appreciate what they were up against. In a lot of ways I had it easy — space to invent, space to engage faculty, and space to take risks. As I appraoch six months in my new role I am struck at how much wider my perspective has gotten in that short period of time. I now care intensely about so many different kinds of things — all still in the context of teaching, learning, research, and technology — but the breadth is unreal and challenges me daily.
I could write pages of stories that support this claim, but I’ll focus on one. When I stepped into the Senior Director role we were in the last weeks of the fall semester. We were also in the final days of working with our previous student response system. We needed to move to a new system for various reasons by the start of summer. What that meant was that we needed to identify, test, implement, assess, and decide on a new system in relative short order so we could do a full installation the minute spring semester classes ended. By the way, we need to do that in 249 classrooms.
Here’s where the perspective changes started to occur. I will freely admit that I was not at all interested in clickers in my old job — as a matter of fact I was convinced they supported bad practice in the classroom. I could make that call because I had talked to a couple of faculty colleagues who said that and I trusted their thoughts without probing. ETS didn’t do the clickers project, that was the Classroom and Lab Computing (CLC) group (also a part of my new organization) so I didn’t have to care. But knowing what I know now, I was dead wrong.
I should have cared then. I care a lot now. I had to take the time to listen to the really smart people in the CLC talk to me about the way faculty were really using clickers and I was stunned at how they were transforming conversations in classrooms. One of the first things I did was ask Brian Young, a colleague and instructional designer in ETS, to join the CLC in the investigation. What Brian did was create a blog and work with Dave Test of the CLC to visit all the classes testing our two evaluation clicker environments throughout the spring semester where he documented various clicker practices being employed. What an eye opener. Through this collaborative work not only did I gain a greater appreciation for the technology, but many of my colleagues in ETS did as well. That is a failure I will not allow to happen again. Our groups need to talk to each other and need to work together to provide the best kinds of solutions in all of our teaching and learning spaces. In the video below you can see one such example of how Brian, Dave, and faculty member, Sam Richards are using clickers to create new forms of conversations.
My perspective was widened further when I was invited to be a part of a social media panel at our Hershey Medical School about a month ago. During the three hour session everyone in the audience was using clickers to respond to framing questions we wrote relative to the cases we were discussing. Amazingly in almost every case, asking the audience to first react to the questions pressed us as panelists in very different directions. I got to see first hand how hard it is to really use and react to clickers well and how much more relevant the resulting discussions were. Based on that interaction, I decided (with lots of Brian’s help) to use clickers as a part of the faculty and student panel at the TLT Symposium. The thought was to turn the questions onto the audience and let the panelists react — an opportunity to create tension and push the conversation into otherwise unexplored territory. It was hard, but created quite the conversation.
One of the things that I am loving about my new position is that this is happening to me on a daily basis. I am gaining new perspectives on the ways our campus works and how much we can do right here within TLT to support it at a high level. I recognize is natural to think only about the pieces you are responsible for, but I think now more than ever we need to demand more. We need to find ways to be more integrated as we make critical decisions to support pieces of the primary mission of our Universities. I know my perspective has changed and it will continue to be changed — and I like that.