If WIFI Goes Down

To Reset Wifi

  • Go down to the basement.
  • Unplug the cable modem first. It is attached to the wall. Make sure you keep track of the power cable.
  • Unplug the Eero router. It is white device on the table.
  • Wait at least one minute.
  • Plug in the cable modem and wait about one minute.
  • Plug the Eero router back in.
  • If Comcast isn’t down, it should bring the wifi back up within two to three minutes.

Other Item to Consider

  • If you go into the office and plug the USB-C hub into your computer, you can see it is a wireless problem.
  • If you connect to the internet while plugged in, unplug any of the Eeros and wait a minute and plug it back in.