Published Op/Ed: Christian Science Monitor: 09/30/2008

I had an Op/Ed published in the print and online editions of the Christian Science Monitor today. The piece looks at the rise of participatory culture fueled by web 2.0.  I use the example of the youtube video, "Charlie bit my finger – again" as the starting point to share thoughts on how these platforms are fueling the potential for global, ongoing conversations.

The piece can be found online here.

New Conversations

I have been making the argument lately in my talks that what is beginning to happen (in a more general sense) is that the web is finally starting to fulfill its promise as a platform to support and extend conversations. I know this isn’t news to all of us, but its emergence recently to a larger audience is very interesting in several ways. As an example, I’ve been using a handful of youtube videos that at first glance seem insignificant, but upon further investigation leads you down a path towards the discovery of rich online conversations. I’ve been showing “Charlie bit my finger – again” as an illustration of how something as simple as a home video can generate not only millions of views (53 million of them), but more interestingly, thousands of comments and video responses.

My claim is that this activity is at the heart of the ever expanding understanding of the web as a platform for extending conversations. I am asserting that these are real conversations that happen in real time on a global scale. If you’ve been paying attention to the merging of technology and politics the last few weeks you may have noticed things like Current TV’s Hack the Debate mash-up, the explosion of media supported embedded video across the web of candidate interviews, and the Election Twitter mash-up site. This to me is an indication that what was recently seen as a waste of time is being viewed with new lenses.

I have an Op/Ed piece for the Christian Science Monitor appearing today that attempts to make the following as the central point:

It’s easy to criticize the rise of participatory social media as a giant waste of time. And it’s true that a fair amount of what’s being created is adolescent. But that criticism misses the point: This trend is setting the stage for greater long-term engagement. It’s an indicator that people are working to find new ways to collaborate and to be part of something larger than they are individually. The sheer immensity of the participation is the story.

No matter if you agree that the social web is a place that supports open conversation, open learning, and open connections you should see the fact that popular media is getting it. Once the mainstream embraces what we’ve been watching for a half a dozen years (or more) it will become the norm to connect with, until recently, unconnected friends and family in places like Facebook and Twitter. I think the entire space is set to explode and I think it is a good thing. Thoughts?

Presentation: 9/29/2008: ITS Forum

I was asked to present during ITS' Forum series about how ETS and TLT are working to engage our communities.  I shared thoughts on our use of Twitter, blogs, wikis, youtube, and other social tools to connect with members of our extended community.  We've taken the approach of trying to connect in as many ways as possible — using a mix of face to face and web I feel like we're making progress in getting people moving together.  I think one of the things that really resonated was the story of how we took advantage of the ETS Wiki to plan the Learning Design Summer Camp in the open.  I think people were surprised to see how interested people were in helping form the event.

My Identity. Some New Thoughts

I am seriously conflicted about the state of my own digital identity. On one hand I am thrilled to see the wealth of social sites out there filling specific niches, giving us new ways to share and express ourselves. But, to say that I am a bit underwhelmed by the lack of meta connections these sites afford is an understatement. I have a few thoughts that are really beginning to pull me in new directions.

I’ll start with Twitter as an example of my overall frustration. I use it, not as much as some, but I am usually paying attention to the stream and even update a handful of times each day. It is what it is and I know I have written many times in the past about how much I do really like it. One problem is that there are new services that are moving beyond it and people are noticing. Maybe the features it doesn’t have is what keeps people there — there is something to be said about simplicity. But the only thing that keeps me from jumping ship all together are the people. So the community is the only feature of Twitter that really keeps me there. I know it has provided a tangible result in the binding of the learning design community, but it is missing some of the things that could really make it powerful. The second thing that bothers me is that I am investing a lot of 140 character identity pieces on a daily basis. These things disappear and are not long-term artifacts. No matter, the people keep me there.

Flickr is another example of a place I post pieces of my identity on a regular basis. The features are nice and I really like the simplicity of the environment in general. In this case it isn’t so much about wanting to leave to try out new environments (only because I still think it is the best social sharing photo space), it is that my established network is there. I would never be able to drag them out. So, again, the people keep me there.

I could go on with other spaces, but I’ll spare the review of these other environments. At the end of the day I stay because of the people and the connections.

But, help me envision something that looks a little different. I have a blog — I am guessing you know that as you are reading this post here. I use my blog to act as a bit of a hub to my online identity, but I am very concerned about where all this leads. I am still willing to pay $25.00 a year for my Flickr Pro account, but when they go, so do my pictures and my network. I found out the hard way that Twitter doesn’t keep real historical records of my old Tweets … I wanted everything I Tweeted during class last Spring to use it as part of my research. The network remains, but the pieces of it that I want are gone — the evidence of community growth no longer exists. So, what I am proposing is to not abandon the social sites, but to leverage the network while using my own blog (or personal publishing platform) as the place where everything begins and ends.

So if I post a picture I do it at my blog and my blog also posts it to Flickr — it grabs the meta data, uses my post preferences, gives it a title, and all the other things that would happen at Flickr but in this case the photo still lives in my personal space. Same with Twitter, Facebook, status, and so on. What if it started in my space and ended up in those spaces? I could even choose to show or hide that content in my own blog space, but I would have overall ownership of my stuff — in one place. I’m not asking the network move, I am moving my content from my space to the places where they are. As I want to explore new environments, I can still keep it all flowing from my blog out to those places. It can’t be that hard … who knows how this could help keep our content for the long haul. As I try (and leave) more and more environments I am depositing small identity artifacts that I can no longer track and I am feeling like I am fracturing my it more and more along the way.

Tell me why this is ridiculous and why it won’t work. At the moment I can’t figure out why we wouldn’t want it to work this way.

The Hallway

Sometimes I love the things that my Google Reader shares with me from down the hall … this afternoon I jumped into my feeds for the first time since very early this morning. One of my favorite things to see is the little new article indicator next to my ETS folder. I love to see fresh content from those in my own team … just warms the heart. There were a couple new ones today, but the one that caught my attention was from my colleague, Elizabeth Pyatt. Elizabeth is an Instructional Designer in our group who brings great insights into literally everything we do. Elizabeth was instrumental in starting and executing our blogging community hub so she gets the community thing in a big way. Her post today really made me step back and think.

What is funny about it is that her post is about a whiteboard. You see, about a month and a half ago the whiteboard we ordered for the Cafe ETS space showed up and it was way too big. Instead of sending it back I asked that it be installed in our hallway so it could be used for ad hoc conversations, announcements, or really anything else people wanted to use it for — within reason I suppose … my general rule for anything around the office is to not spew hate (a good rule to live by). I’ve watched the whiteboard since it went up and it has been used for all sorts of things — pictures of me, polls, announcements, and more. I’ve liked it all and haven’t given it too much thought. I did notice when we first had it installed that someone asked (via the whiteboard) what the policies governing it are. I didn’t respond, but did put a fictitious item on our all staff meeting agenda to address that. We didn’t.

The Whiteboard

The Whiteboard

Elizabeth notes some things that only now am I growing aware of — people want to know what it is there for. The funny thing is that I really don’t have a concrete answer. It is there to be there … if that is too abstract then so be it. Chalk it up as another grand experiment.

The other thing she notes is the Twitter stream running on a display in the same hallway. We all tweet with our personal accounts and they end up showing up in our hallway. I usually always enjoy reading them when I get off the elevator and I do feel like it provides an interesting insight into our organizational DNA. But as Elizabeth points out, some of the tweets are probably not aligned with our organizational perspective (maybe … not sure about that). Again, it is an interesting look at social interaction … another grand experiment. I am honestly intrigued by the way we are all navigating both online and physical social platforms — and yes, I just called the whiteboard a social platform.

The Twitter Stream

The Twitter Stream

So what the hell is this post about? Well it has a little to do with who we are as a group and the kinds of things we are all thinking about individually — and really how they add up to form an organizational identity. It is also about how we are walking in the open without the old rules — whatever they were. The new school technology of Twitter has brought a strange view into the collective (even if not everyone contributes to it), while the whiteboard seems to have caused more questions. I’m not sure if we are more forgiving with our use of the new school stuff or not. I do know one thing I can answer with certainty for those who are wondering — I am not the one erasing stuff. I am leaving that to the community to deal with … if I erased I would violating one of the things I believe in — communities self correct. Even on whiteboards.

Presentation: 09/12/2008: Association of Opinion Page Editors

On Friday I presented to the Association of Opinion Page Editors conference in State College, PA.  This group was a very interesting and engaging collection of people from the newspaper world.  I spent a little more than an hour talking about new ways to connect with and engage new audiences.  My overall claim was that there is a new dynamic happening online — a dynamic fueled by the social web.  I spent time discussing how we see both college students and teens as a demographic that must be engaged in new ways.  I shared insights into Twitter, blogging, and the explosive nature of conversations on YouTube.  It was well received and I enjoyed the overall conversation very much.

The 24 MB PDF of my slides are now available.

Twitter Intranet Style

I have been a long time user of Twitter for mass community connectedness. I started using it quite some time ago and while my use of the tool seems to ebb and flow, I do find it very useful on all sorts of levels. When I first started using it I was instantly struck by the power the tool could have to help my own work unit stay connected. So far it has served that purpose and a host of others — binding the PSU community, helping me stay connected to distant colleagues, and more. The one thing that always bothered me was the tool’s inability to let me focus Tweets to a group of people in a simple and native way.

Tonight as I was catching up on feeds I came across a new tool from the TechCrunch50 conference going on, Yammer. Yammer is a Twitter knock off with a few new twists. The first, and most important to me, is the notion that it is a private network open only to those in your organization with a valid @yourdomain.edu(com, biz, tv, etc) email address. What that means is that when you sign up you are signing up to participate in a network only made up of those within your organization. Along with it are a handful of enterprise-like features that make this an amazing little Intranet addition with the power of Twitter. I know people will jump at me and say this is a closed and walled garden, but take a little bit of time to investigate the product and then think about how powerful Twitter would be as part of an organizational email replacement strategy, dynamic directory, and a collaborative toolset that only you and your co-workers could access. I think there is potential.

Yammer. Intranet Style Twitter.

Yammer. Intranet Style Twitter.

I’d urge you to take a look at it by signing up or watching the quick overview video. There are features here that could be very useful. I actually invited a few people from ETS who I thought might like it (or hate it) … I’d just like some people to hang out with in there for a bit to learn more. Going in, I think it will be tough to make it work at PSU as there are a ton of people with @psu.edu email address, but who knows. I think it may be worth a look. Let me also say I don’t see this as a Twitter killer for me … my Twitter network has huge upside, I just see this as another way to get on top of constant organizational information needs. Take a peek and let me know what you think!

Featured Speaker: 09/09/2008: Designs on eLearning

Today I will be delivering the lunchtime address at Penn State's College of Arts and Architecture's Designs on eLearning conference.  I am a little anxious as I am integrating quite a bit of media into this talk.  The audience is slightly outside of my typical range, so I will try to make the point that the use of digital media for expression is the basis for the new classroom conversation.  I am however looking forward to it.