There are reports all over the web about the iTunes Music Store being down in advance of Apple’s media event today … I’d discuss the rumors, but what is the point? We’ll know soon enough. What I am finding interesting and a little disturbing is that our Penn State at iTunes U space will not open either … I couldn’t get into Duke’s Fuqua on iTunes U site either, so I am assuming it isn’t local to us. Looks like while the real iTMS is down, so is access to our content.
I can understand at some level, but when you go to the standard iTMS you get some sort of message telling you it is down … our login doesn’t open iTunes at all … it just sits at the browser. Interesting. Some unsolicited advice on usability, provide some sort of feedback to the users that the site is down. It would also be appropriate to articulate the reason and the expected down time. With information like that faculty and students alike can understand.
Other than this, we have been extremely happy with our iTunes U site so far. All the credentials are working and faculty are starting to get their access emails. With that in mind, I hope Apple puts on one hell of a show today so that I can have a reason for the downtime to share.